Trust and Policies

Delivery and Shipping Policy

Delivery timing

Delivery times shown on Alahii are estimates. Timing may vary with location, seller processing, courier availability, traffic, weather, public holidays and circumstances beyond our control.

Address and delivery

Provide an accurate name, phone number, address, area, district and any delivery instructions. Incorrect or incomplete details, an unreachable phone number, customer unavailability or refusal to receive can cause failed delivery.

Delivery may be handled by the Alahii delivery team, courier partners, third-party logistics providers or the seller.

Delivery and other charges

Delivery, handling, packaging and other applicable charges may vary by order value, product, seller, location, courier cost, payment method or promotion. Review any charges displayed at checkout before confirming your order.

This information summarises the delivery and fee provisions in our Terms and Conditions.